- We accept returns within 14 days providing the product(s) ordered are faulty or not as described
- If the above reasons do not apply, we cannot accept the return of:
- Embroidered or printed products
- Products that have been made to your specifications
- Custom made products that are not part of our standard catalogue
How To Return Products
- Call 01977 701202 or email us at
- Have your order number ready for our team
- Our team will confirm whether or not your product can be returned
- We complete refunds within 5 working days of receiving your items
Please note that orders will not be approved if you have not requested a return within 14 days of receiving your order.
Picson Printing Is Not Responsible For:
- Low-resolution images uploaded by customers
- Grammatical, spelling, and punctuation errors made by customers
- Mistakes made when selecting options such as sizes
- Design mistakes made by customers