Picson Printing Returns Policy

  1. We accept returns within 14 days providing the product(s) ordered are faulty or not as described
  2. If the above reasons do not apply, we cannot accept the return of:
  • Embroidered or printed products
  • Products that have been made to your specifications
  • Custom made products that are not part of our standard catalogue

How To Return Products

  1. Call 01977 701202 or email us at
  2. Have your order number ready for our team
  3. Our team will confirm whether or not your product can be returned
  4. We complete refunds within 5 working days of receiving your items

Please note that orders will not be approved if you have not requested a return within 14 days of receiving your order.

Picson Printing Is Not Responsible For:

  • Low-resolution images uploaded by customers
  • Grammatical, spelling, and punctuation errors made by customers
  • Mistakes made when selecting options such as sizes
  • Design mistakes made by customers